Servicing is performed for TEGLC products in case they are destroyed, damaged or modified, compared to their original condition upon receipt.
TEGLC products can only be serviced by an authorized TEGLC service.

To make servicing easier and to prevent unnecessary costs and ambiguity, it is recommended to photograph the product prior to sending it to an authorized service and attach the photos to the repairs request.

The customer is entitled to free servicing and shipping costs in the event that the product is damaged upon opening the package, or if within a year of purchase the product no longer levitates, except in case of mechanical damage (dropping, deliberately broken link).
In case of mechanical damage, shipping and servicing costs shall be covered by the customer. Servicing rates are specified on the price list.

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Nakupujte varno, saj imamo na spletni strani nastavljenih več varnostnih ukrepov. Eden od njih vključuje standardni SSL certifikat (secure Socket Layer). Zadnjih nekaj mesecev smo varnost na spletni trgovini povečali za več kot 60%.

Za vaše naročilo lahko plačate z Google pay in tudi z drugimi plačilnimi sredstvi, kot so kreditne kartice ali direktno bančno nakazilo na naš bančni račun.

Stalno iščemo načine, kako še bolje zaščititi našo spletno trgovino. 



Registration in the online shop is quick and simple. You only need to submit your e-mail address and create password and you will be directed to the control panel. For your safety you will also need to anwser simple question.

There you can later manage your personal data, as well as your password to access your account.

In the control panel, you can see your orders and track them. It is also here were you can ask for refund in case you are not satisfied with our product or service.

*It is possible to make a purchase also without registering



A link to set a new password will be sent to your email address.

Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy.

For assistance and further information, please contact us at:

+386 30 928 028


For all orders with delivery across Europe and USA, we offer free postage.

Our products are sent to the following countries:

Austria, Belgium, Bulgaria, Bosnia and Herzegovina, Czech Republic, Montenegro, Denmark, Estonia, Finland , France, Greece, Croatia, Ireland, Italy, Latvia, Lithuania, Luxembourg, Hungary, Macedonia, Germany, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Serbia, Sweden, Switzerland, Great Britain (UK), USA.

Our delivery partner is Eurosender and DHL. The package will be dispatched the next two working day. 

If your country is not on the list, please contact us at:




SURFACE TREATMENT (polishing, oiling):

5€ VAT included

FLOWER POT ASSEMBLY (no surface treatment):

FLOWER POT ASSEMBLY (with surface treatment):

11€ VAT included

15€ VAT included

BOWL ASSEMBLY (no surface treatment):

BOWL ASSEMBLY (with surface treatment):

14€ VAT included

18€ VAT included

SURFACE TREATMENT (polishing, oiling):

5€ VAT included


FLOWER POT ASSEMBLY (no surface treatment):

11€ VAT included


FLOWER POT ASSEMBLY (with surface treatment):

15€ VAT included


BOWL ASSEMBLY (no surface treatment):

14€ VAT included


BOWL ASSEMBLY (with surface treatment):

18€ VAT included


We guarantee 100% satisfaction with our products. If not, your money will be refunded.

In case you wish to return the product, send us a refund request within two weeks of the receipt of the product.

Your only responsibility is to protect the product and pack it in the box in which you received it, and hand it over to the courier service that will be sent to your address.

IMPORTANT! Your money will be refunded within three days of receiving the returned product.

If not satisfied with our product or service, you are kindly asked not to cause any further damage to the product.

For further assistance and clarification, please contact us at:


Shop safely with a number of security measures installed on our online shop. One of them includes the standard SSL certificate (Secure Sockets Layer). We increased security for more than 60% in last few months.

You can pay for your purchase with Google Pay and also other payment methods, such as credit cards or by direct bank transfer to our bank account.

We are constantly looking for ways to further protect our online shop.

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